From error to answer
When something goes wrong in your software, most teams find out when a customer complains. Guardian Logs turns that moment into a quiet, useful signal — in about a tenth of a second. Here’s the whole journey, start to finish.
The instant something breaks, your server quietly ships the error to us over a secure connection. Data only ever flows one way — outward. We never reach back into your systems, so there’s nothing new for an attacker to knock on.
Under the hoodPush-only over HTTPS. No inbound access, ever.
Every message carries a unique key that tells us exactly whose it is. Your account’s data — and its AI analysis — can never cross into another customer’s, and no key can read anything back out.
Under the hoodWrite-only credential. Identity comes from the key, not the message body.
Before a single thing is saved, we sweep the message for passwords, keys, and tokens that shouldn’t have been sent — and strip them. A safety net on top of the redaction that already happens on your side.
Under the hoodDefense-in-depth redaction at ingest.
Networks hiccup and retries happen. If the exact same error reaches us twice, we count it once — so your numbers stay honest and nothing gets double-flagged.
Under the hoodIdempotency keys + a unique index = effectively-once.
Five hundred copies of the same bug become one clear issue — not five hundred alarms. Repeat offenders get flagged, and the constant hum of bots and scanners probing your site gets folded quietly out of the way.
Under the hoodErrors are fingerprinted and grouped; scanner traffic is collapsed.
We don’t panic over raw counts. We weigh how many people are actually affected and how fast it’s spreading, then grade it in plain terms — so the thing that matters rises to the top.
Under the hoodImpact-aware severity: reach and burst-shape, not raw volume.
Our AI reads the error, checks whether a recent code release lined up with it, and writes its best explanation with the evidence behind it. But it only ever suggests. A person reviews and confirms every finding, and nothing is ever changed in your live systems automatically.
Under the hoodAI triage with deployment correlation + cited evidence.
It lands on a dashboard anyone can read — no engineering degree required. Green means all clear, amber means we’re watching it, red means it may be affecting people. You know what’s happening before your customers do.
Under the hoodPlain-language executive view, tenant-isolated.
Why it’s built this way
One-way
Logs are pushed out to us. We hold no keys to your servers and never connect in.
Isolated
Every record belongs to one account. No customer’s data or AI context touches another’s.
Human-led
AI advises with evidence and confidence. A person makes every call.
Fast
Your app gets a confirmation in about a tenth of a second. The heavy thinking happens after.